On Friday I wrote about a new Plastiq promotion that lowers the processing fee to just 1.5% for three payments made with any card, up to $10K each. This is a targeted promotion. But, some people had issues, even though they were targeted. Now Plastiq has reached out to confirm that the issues have been fixed and the promotion should work as intended.
Here’s the email:
We understand that some eligible customers weren’t able to use the promotion earlier today. If you experienced this as well, we want to let you know that the technical issues associated with this have now been resolved.
You are now able to take advantage of the promotion — from June 13 to June 30, eligible customers can submit 3 payments using their preferred card and receive a lower Plastiq service fee rate of 1.5% on each of those payments. We apologize for this issues you have experienced and appreciate your patience.
Let me know if you had any issues with this Plastiq promo, or if you’re still unable to get it to work.