Kohl’s announced today it will start accepting returns for items purchased on Amazon at all of its locations across the country, starting in July of this year. The department store chain began offering the free service as a pilot program that grew to 100 stores in the Los Angeles, Chicago and Milwaukee markets.
With the new service, Kohl’s says it’s accepting “eligible” Amazon items,without a box or label, at no additional cost for the customer. It says it then packages the items and sends them back to one of Amazon’s return centers.
While there’s some expense for Kohl’s to provide this service, it hopes that people will browse stores and buy something while they make their returns. Kohl last month also said it would expand its relationship with the e-commerce giant by carrying Amazon-branded products in more than 200 stores.